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We Chai

 

Website Terms & Conditions

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Welcome to We Chai! These Terms & Conditions ("Terms") govern your access and use of our website located at [insert website address]. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

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1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and We Chai. By accessing or using the Website, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of its terms and conditions. You further agree that you are at least 18 years old.

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2. Use of the Website

You may use the Website for your personal, non-commercial purposes only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content or information obtained from the Website, without our prior written consent.

 

3. User Conduct

You agree to use the Website in a manner that is consistent with all applicable laws and regulations and that does not violate the rights of any other person. You agree that you will not:

  • Use the Website for any illegal or unauthorized purpose.

  • Use the Website to transmit any harmful or malicious content, including viruses or malware.

  • Harass, abuse, or stalk any other user of the Website.

  • Impersonate any other person or entity.

  • Interfere with or disrupt the Website or its servers.

  • Attempt to gain unauthorized access to the Website or its systems.

 

4. Intellectual Property

The Website and its content, including but not limited to text, graphics, logos, images, and software, are the property of We Chai or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of the Website's content for any commercial purpose without our prior written consent.

 

5. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE CHAI DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE CHAI DOES NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

6. Limitation of Liability

WE CHAI SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE WEBSITE OR ITS CONTENT, EVEN IF WE CHAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

7. Indemnification

You agree to indemnify and hold harmless We Chai, its officers, directors, employees, agents, and licensors from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Website.

 

8. Modifications to the Terms

We Chai reserves the right to modify these Terms at any time, with or without notice. You agree to be bound by the then-current version of the Terms by accessing or using the Website after any changes are made.

 

9. Termination

We Chai may terminate your access to the Website for any reason, at any time, without notice.

 

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [insert state] without giving effect to any principles of conflicts of laws. Any dispute arising out of or relating to these Terms shall be resolved by the [insert court or arbitration body] located in [insert city, state].

 

11. Entire Agreement

These Terms constitute the entire agreement between you and We Chai with respect to the use of the Website.

 

12. Contact Us

If you have any questions about these Terms, please contact us at [wechaiadmin@gmail.com].

Please note: These Terms are a starting point and may need to be modified to fit the specific needs of your business. You should consult with an attorney to ensure that the Terms are appropriate for your business.

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We Chai Website Privacy Policy

Effective Date: February 23, 2024

This Privacy Policy describes how We Chai ("We", "Us", or "Our") collects, uses, and discloses information about you when you visit our website ("Site").

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, physical address, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or participate in a contest or promotion.

  • Non-Personal Information: This includes information that cannot be used to identify you, such as your browser type, operating system, IP address, and browsing activity on our Site. We collect this information automatically when you visit our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and fulfill your requests.

  • To send you marketing and promotional materials, such as newsletters and coupons.

  • To personalize your experience on our Site.

  • To analyze how you use our Site so we can improve it.

  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate our Site and provide services to you, such as payment processors, shipping companies, and marketing agencies. These service providers are only authorized to use your information for the purposes we have specified.

We may also share your information with law enforcement or other government agencies if required by law or if we believe it is necessary to protect the safety of ourselves or others.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your activity on our Site. Cookies are small files that are stored on your device when you visit a website. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly if you disable cookies.

5. Data Security

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

6. Data Retention

We will retain your information for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Your Choices

You can choose to:

  • Not provide us with certain information.

  • Opt out of receiving marketing emails from us.

  • Access and update your personal information.

  • Request the deletion of your personal information.

You can exercise these choices by contacting us at [insert contact information].

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [insert contact information].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [wechai.kolathur@gmail.com].

This Privacy Policy is provided for informational purposes only and does not create any legal or contractual rights or obligations.

Please note: This is a sample template and may need to be modified to fit the specific needs of your business. You should consult with an attorney to ensure that your Privacy Policy complies with applicable laws and regulations.

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We Chai Refund and Cancellation Policy

We at We Chai are committed to your satisfaction and want you to enjoy your tea experience with us. However, we understand that sometimes things don't go as planned, and you may need to cancel an order or return an item. To ensure a smooth and transparent process, please review our refund and cancellation policy below:

Cancellations:

  • You are welcome to cancel your order before it has been processed for dispatch. You can do this by contacting our customer service team through [phone number], [email address], or our live chat function on the website.

  • Once your order has been dispatched, unfortunately, we are unable to cancel it. This is because we prioritize freshness and quality, and once the tea leaves our store, we cannot guarantee its condition upon return.

  • We reserve the right to cancel any order suspected of being fraudulent or violating our terms and conditions, with or without prior notification.

Refunds:

  • If you are eligible for a refund, we will process it within 7-10 business days from the date of cancellation or return approval.

  • The refund will be issued to the original payment method used for the purchase.

  • Please note that processing times for refunds may vary depending on your payment provider.

Returns:

  • We currently do not accept returns on opened or used tea products due to hygiene and quality concerns.

  • However, if you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to arrange a replacement or refund, depending on your preference.

  • To be eligible for a replacement or refund for a damaged or defective item, you must contact us within 7 days of receiving your order and provide photographic evidence of the damage.

Additional Information:

  • We encourage you to carefully review your order before placing it to avoid any misunderstandings.

  • Please note that shipping costs are non-refundable unless the return is due to our error.

  • We reserve the right to modify this policy at any time. We will update this page accordingly, so please check back regularly.

Contact Us:

If you have any questions or concerns regarding our refund and cancellation policy, please do not hesitate to contact our customer service team. We are always happy to help!

Phone: [900121818] Email: [wechai.kolathur@gmail.com] Live Chat: Available on our website

We hope this policy provides you with clear information about our cancellation and refund process. Please enjoy your We Chai experience!

Note:

  • Please replace the bracketed information with your actual contact details and any specific exceptions or limitations you may have.

  • You may also want to consider adding a link to your full terms and conditions for further reference.

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